Online Store & Return Policy

About delivery

Normally, we will ship within 5 business days from the date of order.
Except for weekends and holidays, weekdays are business days.
Delivery time (Golden Week, New Year holidays) and weather conditions,
Due to other circumstances, we may not be able to deliver as specified.

About the delivery company

All delivery will be delivered through our designated delivery company.Delivery companyCannot be specified. note that.

About shipping fee

■ Japan:
・ Honshu, Shikoku, Kyushu, Hokkaido: Shipping costs will be paid to our company nationwide.
・ Okinawa / remote island: ¥ 690 per order

■ Overseas shipping (target area: shipping):
・ China, Taiwan, Korea: ¥ 6,000
・ Other regions:￥25,000

About return / exchange

1. Returns and exchanges due to defective or misdelivery
As soon as the product defective or misdirection shipping is confirmed, we will return or replace it according to the customer's choice.The conditions for receiving returns and exchanges are as follows.

[Return / exchange conditions]

• Within 8 days from the arrival of the product
  
• Unused, unproser, or indoor fitting only
  
• Equipped with tags, inner paper, etc. (Please note that if the tag is separated from the product, you will not be able to accept returns or exchanges).
• The condition of the product and exterior has not changed significantly from the time of delivery

[Return / exchange method]

• In case of return
  We will refund the price of the applicable product.
  In addition, the shipping fee is not eligible for refund. note that.
  
  
• In the case of replacement
  As soon as the product return is confirmed, we will deliver replacement products to the specified destination. However, there may be no stock of replacement products. In that case, as in the case of returned goods, we will refund the price of the applicable product.

In the case of loss, theft, or incorrect processing of products that can be returned or exchanged, we will not be liable for refund or compensation.

2. For sale products
Sale items at a discounted price of more than 30%are very feared, but in principle they are not eligible for returns or exchanges. Please understand in advance.

If a product that is different or different from the product you order arrives, please refer to "1. When a product that is different or different from your order arrives".

3. In the case of customer convenience
We cannot accept returns and exchanges unless the product is inadequate.

The product image is a sample image. Due to the characteristics of browsing on a personal computer or mobile device, the image of the product is slightly different from the actual color, orThe specifications are subject to change without notice. Please note in advance. The color of the image is not treated as our inadequate. If you want to know more about colors, please contact us before purchasing.